We typically respond within 24 hours.
Help Center
Getting Started
New to KickBack Spins? Learn how the site works — free accounts, Gold Coins and Sweeps Coins, playing and more.
How It Works →Verification (KYC)
Identity verification is required before prize redemption. Start it from your account settings once logged in.
KYC/AML Policy →Games
Browse slot-style, fish and arcade games — including Originals, Trending, New Releases and Plinko.
All Slots →Promotions & Rewards
Free daily login Sweeps Coins, welcome offers and free entry methods. No purchase is ever necessary to enter or win.
Official Sweepstakes Rules →Redemptions
Redemption requirements — play-through, minimum balances and verification — are set out in the Official Sweepstakes Rules.
Sweepstakes Rules →Location & Availability
Availability varies by state, and participation features run eligibility checks when you act. VPNs or proxies can block participation.
FAQ →Responsible Play
KickBack Spins is for entertainment, 21+. Break-in-play and self-exclusion options are available on request.
Responsible Gaming →Contact Us
Chat with us via the home page chat widget (typical response within 24 hours), or open a ticket below once logged in.
Common Questions →Login Required
You must be logged in to open a support ticket.
For urgent issues, you can also reach us via the chat widget on the home page.